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Original Comment To whom it may concern,<br /> Unfortunately, their was a mishap with my booking. Apparently it seems to me when carnival employee makes a mistake they will not admit to it. My booking #30KFG2 &amp; 30KFL6 a deposit was put in on 6/29/12 of $1050. The balance was due on July 2 which i called and paid for. I receive an e-mail with confirmation and that was that. According to carnival employee their were no funds on my account since then no e-mail or follow up call was made. On July 20 I decided to print my boarding pass and of course had a problem so I call. Angela Lezama stated that my cruise was cancelled. I told her after checking with my account the money was still their was no letter from bank stating of any insufficient funds they must of gotten a wrong account.I ask them to repeat the account number and they refused. Since I was at my job at the time I had to call back and this time out of the blues they said that in the system a Myrian Ramirez spoke to me on the 7/11 and told me about the insufficient funds and that I have until the 18th to pay. I find that they would make that up because no one spoke to me and besides why should I gamble my deposit when I know is non refundable. To make things worst I had to pay an extra $400 I believe for someones mistakes. I was not asking for my deposit or asking for any compensation of any kind all I wanted was for to pay the original amount I owed and that was that. Please take care of this soon as possible for the money I put extra was my family spending money. Thank you

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