Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

Original Comment I am very upset with Pottery Barn, I have been a customer for many years and have spent thousands on Pottery Barn merchandise. Today I called to order a bucket armchair which is listed in your catalog for 299 and 10 surcharge and the customer service agent I was speaking to tallyed the order for me initially at 309.00 which is exactly what I expected. When I gave my credit card information the price went up by 39.00 which she told me was a surcharge and delivery. That is outrageous. I would like to have two of those chairs which will cost me an extra 80.00. I already own 4 dining chairs and the table. I will not be ordering the bucket chairs because I am so angry at being ripped off for an extra 80.00. Your merchandise is already a little on the high side, do you really have to rip people off in addition? I can certainly spend my money elsewhere and I certainly will.

Feedback

Your Name

Your Email

Verification