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I am very discouraged and upset. I have been a member of TCF bank for almost four years. It seems like your bank is looking to steel my money at every chance they get. I have automatic deposit every month and I keep my account in good standing. Sometimes there is human error with accounts and I would really appreciate more understanding with that. I know when there is bank errors you can reverse fees but this time it was my fault but that was because someone waited over three week to deposit check I wrote them. I check my account the same day and did not see any pending charges. I knew my check would be deposited at midnight that night so I thought I was good. The next day I checked my account and I had two NSF fees come out that same day my check went in. I know it is my fault but I really need some of that money back. It is Christmans time and I need to buy presents. I think one charge would be sufficent for a punishment. Plus $37 per fee that is outregeous. Why does it have to be so much. Do you know how many hours I have to work to earn $74 dollars? Do you know how many presents I can buy for my children with $74 dollars. I think that fee could be lower. I know it is not your fault but come on. I was told by your customer service reps that the cooporate office is the only one who can make decision to make reversal. Can you please help me with at least reversing one of those fees? Thank you, Janel Souders


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