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Original Comment I have been shopping at Target since their store came to the Nashville area in the early 1980s. After becoming disabled and home bound, I have been shopping with them online for years. Recently, on November 27, I placed an order for Christmas gifts which came in two shipments. Even though 2 items were listed on the shipping confirmation email and packing slip, they were missing. I called the contact number online and was told they would be shipped by December 19. After checking the USPS site, all priority mail must be sent by Dec. 15, which was too late for the items to be sent. I called back today, Dec. 8, to ask for a refund since I would not receive them in time. I was told I cannot have a refund as the items had already shipped and would actually be delivered by Dec. 12. The associate was not even able to tell me an invoice number of the shipment or date of shipment. The part that bugs me is this ... I have already been charged for the missing items which were listed in the last shipment even though they were not sent and also was refused a confirmation email stating that the missing items had been shipped and would be here by the time stated. I am being lied to. Every order I have ever placed came with a confirmation email the day it was sent. I am getting the run around for whatever reason and on top of it all, the items are marked down even further which really works up a lather in this situation. I will never go back into a Target store or shop with them online. I am sure they could care less because I will not break them, but eventually if this type of service is multiplied, they will lose money.

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