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Original Comment United Airlines is the worst airlines I've ever been on. Traveled first class with them a couple of months ago. There were only 12 seats in first class. By the time they got to me and my family of four at mealtime, the only option they had to offer us was fish! Since we did not want to eat fish on an airline, we were offered the same boxed lunch as the coach passangers because they ran out of other options. In addition, United Airlines seem to hire the most incompetent people they could find. Not one employee tried to help us in any way. When we told one of the agents that we would be late for our connecting flight because our flight arrived late, she just looked at us and said that we had to wait on line. Compared United Airlines to Delta a few months later. The Delta agent announced that anyone with a flight time within the next 1/2 hr should proceed to the front of the line. Because we were late for our connecting flight, we were put on a stand by flight. They couldn't even get that right. We were bumped off that flight because the agent at the gate was too busy flirting with one of the machanics and gave the seats away. She suggested that we, a family of four, should all take different flights home since that was our only option. We eventually had to rent a car and drive back home. It took us 12 hours to get home only to be told that our luggage came on the flight we were bumped off of and that we had to get it from the airport which was an hour away from where we live. When we finally got our bags, one was destroyed. They wouldn't even compensate us for our bag because it was over their $200 limit. How about giving me the $200 rather than nothing. I was reimbursed $61.47 for each ticket even though the flight was roughly $500 each. Shame on you United Airlines. This was the worst experience ever.

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