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Original Comment I am writing to log a complaint with one of your Petco Grooming Departments. I have been a Petco customer for many years. I live in Toms River New Jersey so I normally shop and have my dogs groomed at the Toms River Petco on Hopper Avenue. This location I highly recommend the grooming department. They treated my 2 dogs extremely well. The Petco I would like to bring to your attention is in Totowa, New Jersey. Because of Super Storm Sandy I was forced to relocate my dogs to my mothers house in Totowa. My appointment was at 12 noon I arrived little early my dogs are large so I didn't go into the small check in area due to fact there were 3 other customers waiting to be taken care of. There was no attendant in the room. The only workers I could see were the groomers and they didn't come out to help anyone. At 12:20 a young man entered the office and began taking care of customers. My appointment was made a week and half in advance I tried calling to confirm my appointment a couple hours before, but no one answered. When I made my appointment I was put on hold for 20 min. I don't know how much longer I will be displaced but I can tell you I will not enter the Totowa store again. The Toms River Store should be used as a teaching store, they are very professional and they can answer any questions you have.

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