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Original Comment spoke with your customer service rep today June 4, 2013 @ 7:45 pm Sean. He is very rude and arogant and does not do Cub Cadet justice. When I asked him of a phone number or someone higher he said no there wasn't one that all calls @ corporate come to his department. Besides the new mower I have with 11 hours and being the PTO belt broke tonight I would think your staff would be more willing to help your customers remain customers of Cub Cadet but after this dealing with Sean I now feel that Cub Cadet does not stand behind their product and once you purchase there is no help available unless you pay for it even with a product with only 11 hours clocked on it. Sorry Cub Cadet I will turn to John Deer I hear they help their customers.

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