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Original Comment This is in concerning with my phone internet not working for over 5 days. called in was routed over 6 times, finally Glenn the Supervisor of Technical Dept assured me that he will contact me n that he will take care of issue i have i provide him my home # as well as my cell # never heard from him nor my phone internet is still not working. each time i pay my bill or have on prepaid enrollment something gets shut down on my phone.<br /> <br /> It has been very frustrated for me to get one Tech to help me. today alone only ive been on the phone for over hour n half n been routed over 11 times no one is able to help me but to put me on hold. even ur Tech couldn't get the supervisor on the line. still on hold.<br /> <br /> unacceptable service should be comp for my time and 5 days of no internet service. or refund my full money

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