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Original Comment I am discouraged and very disappointed with my decision to change cable companies to RCN. This was one of the worse business decisions I have ever made. I changed over on August 24, 2013 and I have not had one complete day of satisfaction. The last rep told me I need to call TIVO because there is nothing they can do but the rep prior to her told me they would send me the link to create an account. I received faulty remotes and my channels were not working for a few days. I was told to take my remote to the local store and they were not able to change them for me. I am not pleased.

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