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Original Comment So I brought my dad today to my gym, Gold's on Babcock. He will be moving here in a couple months and he wanted to check out the location although he is an Anytime Fitness member in Florida. When I arrived, I asked for a 3 day pass for my dad. They told me he had to pay because he did not live in San Antonio. I said, "you advertise 7 day passes in your print marketing and on your website!" They told me that special was for in-state only. I then proceeded to tell them he was moving here and wanted to see if this was the gym for him. The front desk guy doesn't make the rules so I asked for the GM Charlene Campos. She was working out so I went over to her and she was rude and unprofessional. She didn't care to ask me the circumstances of the matter, she didn't care whether or not she gained another customer or lost one no less, she also didn't seem to care that my father is a retired Vietnam Veteran who was shot in battle or the fact that he is a senior citizen. I know at least 2 people by name, that walk in that gym and don't pay a dollar to work out almost everyday and I have a membership I have been paying for years & they have the audacity to charge my father, a retired Vietnam Vet on a fixed income, to work out for 2 days and possibly join their gym in 2 months???? I am cancelling my membership tomorrow, I have already filed a BBB complaint, I will contact the Veteran's Administration tomorrow and post everywhere I can about this appalling display of customer service!!!!

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