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This company obviously does not train their staff. My bill was around $87 per month due to automatic bill payment and educator discount. They have now upped my bill to $102 per month, claiming that I went online and cancelled my discounts. Now who in their right mind would ever do that. Hold times have been well over an hour and once I went through my history, the calls have been conveniently dropped. I am going to contact my television station to see if they will take this on for me.


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