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Original Comment More run around from Vizio. After a coerced argument from Vizio's unfriendly costumer service department they told me it would be about 4-5 days for them to send a person out to repair my 9 month old tv that doesnt work. 2 days later their service department calls me back to apologize because the parts are on backorder and they have no idea how long it will take to get the part and then actually be able to make it to my house to repair the tv. Really....you have got to be kidding. It is acceptable for me to buy their product, have it 9 months til it randomly stops working and then tell me that it may take 4-6weeks for it to get fixed?<br /> So I call them again and they offer to replace it for free...but its a scam too. Their offer is two options...one: I PAY TO SHIP IT TO THEM AT MY EXPENSE (I dont think thats right) and in turn they send me a new one...I would never trust such a shady company to actually send me a new TV...im sure I would never see it.<br /> The 2nd option is they put a hold on my credit card and send me a new TV and I send the old one back with their prepaid shipping...I just dont trust them...they would probably charge my card and never send me the new one...or it would get &quot;lost in shipping&quot; and id get charged.<br /> THIS IS A SHADY COMPANY THAT SOMEONE NEEDS TO STEP UP AND LOOK INTO. THE CONSUMERS ARE AT THE MERCY OF THIS COMPANY AND IT ISNT RIGHT<br /> when I had problems with HP or Sony products in the past the sent me a new product with prepaid return shipping at no cost to me and no hold on my card...step up Vizio...the customer is always right and you and your &quot;40 million Tv's sold&quot; are corporate bullies ripping off middle class America...the ones that put you in buisiness...step up and back your product!!!!!!

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