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I have also experienced nothing but headaches from these supposed customer service people. All I wanted to do was transfer my number from a broken net 10 phone to a new one and these guys can't even handle that! They are rude, hard to understand and unprofessional! I am so frustrated and angry, I have been a loyal customer for several years and my husband and father also are customers because of me, we have spent so much money with them and cannot get reliable customer service, I will be calling and writing corporate immediately. I am shocked and appalled at the utter lack of competency in this company.


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