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On Sept. 3 I placed a call to report that my brand new tv had NO sound. CASE #4926368. After troubleshooting over the phone with them they gave me a reference number for HDR OSR1306742 and was told they would contact me in 48 hours. HDR never called so I called them....and of course...the part they needed was in back order to call at the end of the week (last week) so I called in today to be told that the part is still in back order and will be available on the 22nd. Yeah right!<br /> After having read all the complaints here I am calling Corporate office.


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