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I have purchased approximately 8 Vizio TVs and several home theater sound systems. My last purchase was a 80" Vizio 3D from Costco. The unit arrived without any visual damage to the box or the TV. Upon hooking it up there appeared to be damage under the screen. I called Costco, who directed me to Vizio. I sent photos to Vizio as requested by email. The representative told me that it wasn't covered by warranty. I explained how you couldn't see the damage because it was internal, but got the same response. I asked for an address to serve Vizio with a summons and complaint,but she refused to provide me with an address. I am appalled at Vizio's customer service. Case


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