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Purchased a $50 gift card Christmas Eve from the Fredericksburg, Texas store. Went back on the 27th to use it. They couldn't get it to work and asked us to come back later. Went back the 28th, still couldn't get it to work. Had receipt and asked for refund. No can do. Went back the 29th and waited 35 minutes while they called someone for help. Still no working card. Asked for refund again. No can do. Went back the 30th. Card still not working. At this point I feel like they stole $50 from my wallet. They spent another 45 minutes on the phone with no results. Employee manipulated the register for a small purchase and gave me a strange receipt with a zero balance. Tried to use the card at another location and was treated like dirt bag trying to use a card showing a zero balance. Finally called corporate. They claimed they put the balance due me back on the card yesterday. Once again in the store, no balance today. Autozone stole $27.01 from me and I plan to get it back!


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