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Original Comment Apparently Ally made a clerical error that merged my account with someone else back in October. That was about the time I stopped getting bills from Ally. When I called to inquire why I no longer received a bill, I was given no explanation. Fast forward to 3/22, I received a voice mail from someone who indicated they were now part owner of my car due to Ally's incompetence. I called the person back who explained his situation and promptly called Ally who told me that they saw a fraud case that was opened up in January and NOTHING had been done. Ally has done nothing to fix this, this is unacceptable. I called again today 3/23, still nothing has been done. They can't direct me to the fraud department or help in any way, just continue to tell me they are sorry, blah, blah, blah. You are right, they are sorry. The person who was given co ownership of my car tried calling for months along with his attorney, still Ally did nothing. FIX THIS NOW!!!

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