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My name is Rosa , I bought a 2014 Versa Nissan with Carmax in Orlando less than 6 months ago and I am extremely disappointed to be without a car 5 months later. My car start to over heat last week 03/02/16 I toke the car to service at the same Carmax store on Semoran blvd for repair on 03/03/16 7:30 am. After spent the whole morning there waiting they told me that the car would be ready for next day 03/04/16, almost ONE WEEK later I still don't have my car and every day they give me the same excuse " we ordered the part and your car will be ready tomorrow"{!?) I tried to talk to the service manager Steve Linquist several times but he is never available and does not return my calls. How can you treat a client like that?! Can anybody tell me what is going on??


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