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I brought a Vizio television on April 16,2017 from a local Walmart. On 08/25/2017 I turned on my television and the screen was distorted. I contacted Vizio and Walmart immediately. Additionally, I followed the process for submitting the needed documents to Vizio. However, it was determined that they can't compensate me for my television. As a consumer I received a faulty television and neither Vizio or Walmart want to compensate me for this television that is approxiemently 4 months old and I paid $318.00 for. Both representatives form each company have been very insensitive to my concerns, and loss of money. In fact, when I spoke to the Vizio rep. he indicated "it would cost more to repair the television and I should purchase a new one". With what money? I have just lost $318.00 in the purchase of the faulty television I brought from Vizio. I also, spoke to the Vizio rep. about the possibility of the television being mishandled or damaged prior to my purchase. The rep at Vizio responded " that could be the case, however we can't say that for certain". At any rate, for certain it can be speculated that the current condition of this television occurred because of what I allowed to happen to it. This is ridiculous and I'm disappointed with how Vizio has handled this issue. I don't believe I should be treated this way as a consumer of this product. The entire disregard for the loss of $318.00 is very disrespectful.


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