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Since it seems there is no way to reach head office and speak to anyone that can do something about complaints, I am going to contact the consumer advocates for each local TV provider in the Vancouver area. My beef: the new wireless telephone service is an unholy mess!! First the folks in the Park Royal S. Kiosk, once I got the attentions of the lads that were busy with one another, did not have much knowledge about this service. That was Oct. 6/17. I left believing I would have phone service right after the Thanksgiving weekend. It is Oct. 13 and it has been one debacle after another....AND.... I still don't have phone service and was informed today that I would not have it until Oct. 17. ARE YOU KIDDING!!! This borders on consumer fraud and negligence. I have a Koodo cell phone... have had it for years with no problem. Think they are now in over their technological heads and are not prepared to service this new product. Going to cancel all accounts with Koodo.


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