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Original Comment I have been without service since 4-21-20, tried to get tech out , no one follows up ! May 4, &amp; 11th went by ( remember my bill for April was paid ) I decided to cancel service ( we do not have any equipment to return) your agents ( and trust me I've spoke to many of them including a floor supervisor named Megan ). Finally got her to just terminate my acct!! I am still getting billed! Last agent wants me to pay up until our service was disconnected!! ( WE NEVER HAD SERVICE AGAIN) you owe me for April &amp; May! We are all getting the run around &amp; your agents are like puppets on the phones. Your agent blames me for not having it terminated sooner ( well we were promised a tech twice to do repairs!!) then Megan is trying to sell me a whole new program and said it should have never come to this point!! &quot; Ya Think ?&quot; I do not owe you a penny, you owe me for services not rendered from April till cut of on May 28( your billing cycle)<br /> Please do the right thing! I also see a lot of repetitive complains on here.

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