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There was a fraudulent charge on my husband's credit card, a card with excellent payment history, flagged by Fifth Third as fraud but then they trashed my husband's credit with a charge-off for this fraudulent charge. We're trying to close on a mortgage that will cost $5000 more in fees because of this write-off and NO ONE WILL HELP. No one knows anything, no one can do anything. Oh, and we were "preferred" customers of the bank. How do they treat regular customers? Worst bank imaginable with the most inept people working for them. It's a vortex of stupidity.


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