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Original Comment Kmart Guam- So so sad customer service at Guam. I walked up to a register that was open, but the cashier didn't look so happy to help me I guess because I broke up their conversion (Three cashiers talking),While the cashier rung up about three items she asks me if I was a shop your way member, I said yes here's my card, she then told me hold on ma'am I don't know how to do this meaning..she didn't know how to SCAN MY MEMBER CARD, she yells out for help to another cashier the other cashier came by and my cashier asks her how do I do this card(membership card) the other cashier tells her JUST SCAN IT!?? ♀️. As the cashier was scanning my items I noticed one item that was a different price from what I saw on the shelf, so I told her about it and she just looked at me like she didn't care, so I told her what are you gonna do about it, she just keep putting my items into the bag, I then said aren't you gonna check it? Didn't respond so I then asked her if she wanted me to go back and take a picture of the price and she said yes, so I went and took a picture myself which I know they're suppose to go and check the price themselves. So I went back to she her my phone she then told me I needed to go to customer service, I stood there and said but there's NO ONE there, so finally someone came to the counter so I told her what happened, she said I that she needs to go and check the price, I told her that the cashier told me to go and take a picture so I was telling her I had a picture of it on my phone, but she said she had to check herself,when she came back she told me that it was for another item, I then told her why was it placed on the shelf she said I don't know, so she then called for the supervisor cashier which was MY SAME CASHIER that didn't know how to scan my shop your way card?? ♀️. So the cashier said she wasn't gonna make any price adjustment, so I asked them what are they gonna do about it, the customer service representative called for the stocker to fix it. Just not SO HELPFUL AND FRIENDLY. PLEASE TRAIN YOUR EMPLOYEES PROPERLY. TRAINED PEOLPE OUT THERE ARE LOOKING FOR JOBS.

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