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I would probably never purchase a rheem system on purpose every again. Our hot water went out 3 years ago. It lasted 13 years before having to be replaced. We replaced it with a Rheem about 3 years ago. It went out in the beginning of December and all they do is send part after part. That's if you can reach customer service. We have been having to boil water to take baths. The pot handle broke and I now have 2nd degree burns on my legs and feet. Their warranty it BS, they are no help, and now I'm out of work for awhile because of it


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