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Frequent visitor of the Kingsville, TX store and tonight I had the worst experience. I purchased $55 worth and 2 items did not scan their coupon so I immediately went back into the store to return the two items and Melody the manager said she wasn't going to do that because reports run at 8pm and she could not, WOULD not do a return as store policy is NO RETURNS AFTER 8pm... I had just purchased 30 minutes prior. I've never seen or heard of that but she was rude and ugly-and according to her employee she stated "knowing Melody she wasn't going to accommodate". And Melody certainly did not. People like Melody have no business in retail...all it takes is one bitter manager to make the entire store look bad. Sadly, because some of the others there are great people!


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