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Original Comment Hotwire AP service sucks. I went on the AP to book a hotel close to my friend I was going to visit in New York but I guess hotwire wasn't happy with me staying there. So I went to the hotel I had planned on staying at and they said I didn't have a reservation or paid for the room, so finally found out that I was charged and reserved for a different hotel that I didn't want. So they tell me that the $400 I didn't use can not be given back to me. I guess they weren't happy with the hotel I wanted so they booked me somewhere else. Even though I didn't stay the the hotel got money and hotwire got theirs. It's pretty much the way it is now days we make our money and screw the customer. I will never ever recommend hotwire to anybody ever again and I need to figure out how to get as many thousands of potential customers to understand it's all about the money and screw the customer. Oh and the even better fact is you can almost not get away from something that is totally electronic. Real people don't exist for these crappy companies anymore. I hope since they stole money from me I can cost them thousands if not millions of dollars because they don't give a crap about the customer.

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