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A Hyundai dealership technician didn't install the oil drain plug properly after an oil change and the plug fell off while I was driving. The engine with only 26k miles on it seized and the service center that caused the issue has not provided me with a loaner car; I had to charge a rental. They plan to install a junk engine, not one certified by Hyundai. I have a customer care number, but the case manager has not contacted me even after repeated attempts to request it. This experience has been horrible and Hyundai has not been supportive or helped in any way.


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