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I have a 2022 GMC Denali. Purchased brand new with 16 miles on it. A month and a half ago I went to started it and it was dead. It needed a new battery. After the battery was replaced all the lights on the dash came on, the service engine light came on and it was shaking. Took it to back to the dealership and was told that they recommend me not drive it. Ok. Put me in a loaner and you can keep this issue. No loaners. Waited almost a week before they got me a loaner. My truck stayed in the shop a week and a half. The loaner was basic by the way and it didn't even have remote start in this Texas heat. Final got my truck back and drove it for min 2 days and the service light came back on. I've been to the dealership 5 times since then. Still no loaners and they have to keep my truck to fix it. I have never in my life been told 1. I could pay for my own rental and GMC will reimburse me. Why would I do that on for a brand new truck that under warranty? I was told today that I could find a shop to take it to. Please explain to me why I would do this? If I wanted to go through all this headache and inconvenience then I would have purchased a preowned truck with no warranty. Mind you this is my second brand new GMC truck I've purchased and I got my parents one also. I'm tired of calling The dealership, GMC customer service, etc to get not resolve but I"m expected to drive an unsafe truck. I will not be purchasing another GMC. Your about to loose a loyal customer.


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