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Original Comment Regarding product warranties, Frigidaire's customer service is the worst. Due to poor manufacturing and Frigidaire's disregard for their customers, I will never purchase another product from them.<br /> <br /> A Frigidaire 50-pint dehumidifier that I bought in September 2021 is currently developing ice on the condenser coils on the back in June 2023. Despite all attempts at troubleshooting, the unit's coils continue to ice up.<br /> When I contacted Frigidaire Customer Support about this dehumidifier problem, they chose to replace it.<br /> Since I registered the dehumidifier with Frigidaire when I bought it, they emailed me a claim form that was already filled out with my information and the serial and model numbers of the appliance.<br /> <br /> I was instructed to remove the label from the back of the unit and attach it, along with my purchase receipt and signature, to the claim form. I returned the filled-out Claim form through email, and Frigidaire Support sent me a confirmation. According to Frigidaire Support, the wait for a replacement unit to arrive is anticipated to be around 10 days. After 18 days and still had not received a replacement unit I contacted customer service, and when I did, a foreign-speaking representative informed me that Frigidaire would not be sending me a replacement because the appliance was over a year old and no longer under warranty. I was explaining to the agent that Frigidaire had me fill out all the proper paperwork when he kept talking over me. He does not care about what was previously done, but only that Frigidaire will not honor the warranty.<br /> Due to poor customer care and a lack of administrative abilities, Electrolux is unquestionably losing consumers and money. Frigidaire is your company if you desire refused warranty claims and rude customer service.

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