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Dry rot tires contribute to 11,000 accidents annually so naturally you can see the concerns I have when I have been driving the vehicle I own which is a 2020 Chevy Traverse with two back tires that are faulty due to dry rot. I decided to contacted the customer Service which notified me that Devin the Service manager at Webb Chevy in Plainfield didn't seem to think in the same manner and refused to at least cover some of the cost of the tires. My partner and I have already changed out the two front tires due to the same issue last year. This makes me question the integrity of Chevy when allowing customers to drive off a lot with faulty tires and what they think is a brand new vehicle with decent tires.


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