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Original Comment Bought a refrigerator in September 2023. Stopped working in November 2023. Their service department sucks. When I finally got through to repair, it would take four days to get here. I tried to explain that I have over $2000 in meds that need to be refrigerated. I had to go to get bagged iced every day and used my frig and freezer as a big ice chest. I called the day before scheduled repair and told that they had to order the part and it could take 3 to 5 days.and they may to reschedule my repair date. I asked what part. No one has even looked at the frig. Again I explained about my meds and the food that was spoiling. It did not matter this was there policy. I got angry with the service rep and hung up. I went to Lowe's where I bought the frig to see if they could heap. They called them and found out that the service agent canceled the work order. So I had to make another one. I called and had to wait another week. So we unplugged it, moved to the garage an got something to handle our medication Today the guy from Electrolux showed up to. But because the frig was not on for atleast 24 hours he and not hooked up to water there was nothing he could do. They never told us to keep,it plugged when we scheduled appt. it was kind up a double standard. On the first appointment they. Could just bring the part and fix it and now they have to see what is going wrong. Please read other comments. They are so similar to mineH

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