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Original Comment I want to tell anyone that will listen that on sept 20 2012 i had received the worst customer service from store manager charlene mickle at store #29310-10 in moreno valley calif. she told me i should have made an appt b4 coming to store.I ask her u have 3 employee working and 5 customers and i notice that it takes 2-3 people to work on one client .Why cant u get on line and help customers? u have and asst manager under u by the name of steve helping out with greeting at door and signing people in ..is there something wrong with computer sign in? i said i been here over 50 min and only 2 people been helped i need your corp # she said here call *611 and my card. i just feel she needs extensive customer service training ..all i wanted was to ask about upgrading, but at this point my contract over n oct 2013. i think are 10-13 year relationship need to come to and end ..sayin one bad apple

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