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I bought the Vtech innotab for my daughter for Christmas and when we opened it christmas day, it was missing the battery cover. I also emailed Vtech and sent pictures and they told me to take it back to the store. Well I shouldnt have to take it back because it was missing a valuable part. The part should have been in there and if anything, the company should send me the missing part. But that is ok. Your company seems to not care about quality or customer satisfaction therefore I will take the gift back as well as the additional $100.00 in games and return everything, get my money back, and I will not buy another product from this company.


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