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I'm so embarrased. I gave my sister a Net10 powered phone for Christmas and there has been nothing but trouble both with the billing and the arrogant and inept customer service reps. I have a Net10 phone and have not experienced the same problems (knock wood). Maybe someone from the FCC should step in and check out these people. As a matter of fact, I think I will look into that. May I suggest that everyone else do the same. They ask for your email address but I'll bet you never hear from anyone of them. My sister has emailed them twice with no response and has wasted an approx. total of 6 to 7 hours trying to correct her problems. Disgusting!!


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