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Hi we have been us cellular customers for 12 years we just left your sterling illinois location very unhappy customers!!! we are ready to go to straight talk, my son recieved a new phone maybe 4 months ago used points to get the phone but had to pay a 30.00 activation fee less than two months later he dropped the phone broke the screen paid 30.00 to have that fixed are fault no problem got the phone back and nobody could hear him talk, they did somthing to the phone while trying to fix it so when i got back from vacation took the phone back out there told them it wasnt fixed and suddenly it was moisture damaged there is no moisture danage they did somthing to the new phone now we are charged another 20.00 for them looking at it when they damaged it the phone had no hearing problem going on until we got it back, the girl says we have phones for 20.00 we dont want another phone we want this phone replaced or we will soon no longer be us cellular customers its a bunch of crap!!!!so we have spent 80.00 on a phone that was suppose to be free with points would appreciate someone getting back to us on this matter very unhappy right now!!!!!


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