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This is, without a doubt, the worst company that I have ever had to deal with. It's bad enough that almost no companies answer their phones utilizing actual human beings, but to be hung up on by a voice menu/computer is extremely unprofessional and uncalled for. I am not racist, but every time I called to set up my new phone I would be talking to someone in either Columbia, Belize, or Uruguay who had no idea what customer service really means. I never thought that I would say this, but I remember the "good old days" when you could call any company and actually speak to a live body.


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