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Original Comment My husband has spent 2 1/2 years waiting for uverse in our area. Well 3 weeks ago our neighbor got it, right next door. The kicker, the box is in our back yard. Even though our neighbors have it, apparently we can't get it. Even though they have to knock on our door to get in our back yard to hook others up. Well you no longer have permission, if we can't have it no one can, after all you'll have to get past our dogs to try. He then spent over 30 hours on the phone over the last 3 weeks talking to over 40 people. If you ask for a manager they put you on hold and then hang up! Finally they said we could have it. Ordered it paid for it. Now the installation department is telling him they can't hook it up because we aren't eligible because of our address. OMG no one has wanted this service more or been screwed over more than my husband. You should be ashamed!

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