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Original Comment Had a call today from the compliant department. What a JOKE. Nothing was resolved the rep. had no clue regarding my no fault case I am the victim here I did Not drive into the back of some ones car. All the information she gave me was false. Sandra was the NASTYEST customer service rep. I have ever dealt with, My husband served 20 years in the Army and my son is on his way to Afghanistan for the third time. And you have the nerve to tell me my no fault case is closed.Usaa would rather listen to a Ime doctor Who I saw for one hour then to listen to my family doctor whom I have had over 20 years This company should be ashamed of themselves on how they treat their clients. If it were not for the customers you would not be in business We are so disappointed In Usaa what happened to the loyalty & Respect of your customers.

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