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This email is about the Sams Club at <br /> <br /> <br /> <br /> The people who were working the customer service desk at 4:30 PM on Thursday January 23rd, 2014 are disrespectful, inept, and downright rude. I got in line at the customer service desk behind a woman and waited while two of your associates took care of a customer. Neither of them seemed to know what they were doing but finally, several minutes later, one of them (a young obese girl) walked away and asked to help the woman who was in line in front of me. The older male associate continued with the first customer for several more minutes. In the meantime two more of your associates showed up behind the counter while another customer cut the line. Instead of asking that customer to take his place in line they began to help him leaving me standing there like some red headed stepchild. I said nothing because just then the older associate finished up with the first customer and I stepped up to the counter. Your associate greeted me by saying he is fine. Not good evening sir how can I help you. Not hello, he just said &quot;I am fine&quot;. I let that pass too and explained to him that I needed (help at the electronics department). He laughed, walked over to the customer that cut the line (who was already being helped) and began helping him. So now again two of your associates are helping one customer but this time after being disrespectful and rude to me. I stood there for a moment thinking he would come back but he didn't so I walked out of your store angry and will never go back. I will post this in facebook and any other social media site that I happen to come across. I already put a review in Google and I plan to attempt to speak to the store manager on the phone about this incident because he should be ashamed of the way he lets his employees treat members. The people who were &quot;working&quot; the customer service counter today at 4:30 PM should all be fired or at least demoted to a position where they have no contact with the general public and the manager should receive a reprimand for not minding the store. Maybe the manager should be fired too. I am appalled. <br /> <br /> Sincerely, Michael J. Morano


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