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Original Comment Title: Will somebody please address the employee issues going on at the Prices Corner store in Wilmington DE.<br /> <br /> Comment: Your store manager (Jim) seems to be working hard to address issues but these personnel issues are killing productivity and he may not be aware that they are going on. His few good workers are extremely frustrated and some may leave which will just cause the store to deteriorate even more.<br /> <br /> 1. PT Crystle, hours increased and this woman is walking around the store shopping, going to McDonalds on company time and not doing any work. This is stealing money from Sears.<br /> <br /> 2. Lead Stephanie is pulling the wool over managements eyes (not the ASM Trich). Stephanie has a history of not doing any work as a lead in any area of the store, only doing work when the store manager is around for optics and delegating most of her job to the good workers then taking credit. The store manager should pop in, look at the tapes and he will see that Stephanie is not doing any work. She has been dubbed The Slacker by the good workers in the store. In my company, leads were in charge of sites, areas but also had to do the same work as the full/PT employees. Stephanie does neither and she is totally supported by the ASM Trish.<br /> <br /> 3. Your ASM Trish is not doing her job and does not seem to have the capability of addressing these personnel issues, totally non confrontational. She allows Stephanie to get away with not doing any work, covers up for her, gives the unproductive workers more hours, gives the outstanding workers more work that the unproductive workers aren't doing, doesn't give support to the excellent workers, makes excuses for the poor workers, on and on and on. She is one of your biggest issues that needs to be addressed.<br /> <br /> 4. Carolyn Jones, a lead who was demoted because of her inability to get the job done in any area of the store is now sabotaging everything in her area to get out of work, and this person is still getting lead pay but less than 10% productive versus the excellent workers. They are taking work away from her and giving it to other workers mostly the excellent workers but she is still getting 40 hours a week. I hope there is a plan to eliminated her job because she is killing the morale of the very good workers in the store.<br /> <br /> Lastly, your excellent workers are not being recognized or rewarded. They have not received a raise in 5 years and I know one for sure who is getting so frustrated that she is considering leaving, not retiring because of how the unproductive workers are being rewarded and the good workers are being neglected.<br /> <br /> I have a relative who works in the store so I want my name to remain confidential. I worked for a major company in the area for 35 years and when I hear what is going from a personnel point in the store I scratch my head as to why this kind of behavior is allowed to continue. I was a productivity expert and you guys are getting killed on productivity. You are driving some good improvement metrics but these personnel issues will keep you from getting to where you need to be.<br /> <br /> Again, your store manager is a breath of fresh air from the past few managers that you have had. He is trying to improve the store but he will had a very difficult challenge unless the above issues are addressed.<br /> <br /> THANKS!!!

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