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Original Comment I had a credit report that showed my PNC mortgage as being a paid foreclosure. It was not PNC had been paid in full through a short sale. Big difference. I got caught in a never ending phone loop or menu loop with no correct selection for my problem, which was to get PNC to report correctly to the Credit reporting firms how the loan was reported to them. HERE IS WHAT YOU NEED TO DO!!!! Call PNC's corporate phone number not any of their 1-800 numbers and ask them to direct you to the department you need. NOT CUSTOMER SERVICE those people are idiots. Ask for retail escalation, it is their job to expedite things. I did this and was sent to Mortgage escalation with only one transfer. The lady there took my information on a Friday and had the issue resolved on the following Monday.

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