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Original Comment THIS COMPANY SHOULD GO OUT OF BUSINESS!!!!!!!!!!!! I have been a customer with this company going on over a year, and aside from today, I've never had a problem with adding minutes or resolving a problem, but as of today 06/05/2014!!!! I been on the phone going on over 3 days with this company, first call, I provided my phone number and air time card pin and was told that my services would be restored with 10 minutes and to turn my phone off and back on, make a call and if i should encounter any problems to call them back and the matter would be resolved quick, well my service wasn't restored in 10 minutes matter of fact, its now 3 days later and i still don't have service. But back to the incident, so i call the customer service agents back and was told that I lived in a area were they no longer offer service to! REALLY!!!!!! but to hold on because it could just be a computer glitch, i was given an ticket number and was told to call back in 24 hours and the matter should be resolved. 24 HOURS LATER, i call back and was told that the customer service agent that helped me on yesterday had put my phone minutes on someone else phone and there is nothing that i can do about it but purchase another UNLIMITED airtime pin card. So when i asked about how was i gonna get my money or minutes back they informed me that that was not gonna happen because they can't transfer minutes from one phone to another phone and the only thing that i will be able to do is just purchase another phone card. When i asked to be connected to a representative in the U.S they told me that ALL the agents was busy assisting other callers. I am really upset and disappointed in this company and their employees. I feel they should be boycotted and made to go out of business.

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