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My husband and I are retired and live in Mexico. Recently we visited the states and wired money to a couple of our relatives so that we wouldn't have to carry the money with us since it's dangerous to carry a lot of money in Mexico. We did it for our own safety. Our relatives have not been able to collect the money for us. When we got back to Mexico we called MoneyGram and was told by a Mr. Menwon that we would be able to collect it here in Mexico under our names since we are the senders. To this day we are unable to recover our money and now no one will talk to us in the Customer Service department. I'm very disappointed with the service and now I don't know when and if I'll ever get our money. $4 thousand dollars! All I want is for someone to tell me what is it that I have to do to recover my money? Can someone please tell me what I have to do?


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