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I initially came to this site because I was looking for a corporate address so that I could send a written complaint to the ceo. I too have had issues with this company. Most recently, being charged miles whereas our company has a no miles fee agreement. Neither the counter nor preferred customer service would assist and the customer service rep - Derek - was smug, rude and completely useless. This was my last rental with Avis. I spend 3 to 5 thousand per year and they still don't care. I am hopeful to find a better rental car this week.


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