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Original Comment Bought a phone from my girlfriend, it was a koodo account and my phone was bell. The girlfriend called koodo and made what she thought was all the arrangements to transfer the phone over to me. 4 visits and lots of my waisted time the phone is still not released to me, koodo has decided to list it as lost or stolen so the phone can't be transfer to my account. All the information was given to koodo and now they are asking for the same information again, owner called again and gave all the information to Koodo and still unable to change to bell, SIM cards changed and the phone still not working because Koodo has still listed it as lost or stolen even after the owner called to have them take it off, now Koodo wants the owner to go to the bell store and then phone them to give the information again. Koodo sucks! Account they have has all the information, owner called and said the phone is sold and to unlock it, and they are still asking for account information and phone number to release the phone. If both parties had to be in the store when transferring this phone why would they not say so instead of this big run around,

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