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Original Comment First of all I own 9 different vizio products and true to form I have had one problem with the newest product. Yep, same problems as the others, bought a 47' inch smart vizio tv,2/2013 worked for 13 months,3/2014 started getting black screen, called they did the reset mess,3/2014 within a week did it again. Thankfully we have several, so don't use it all the time, finally that following Dec 12/14, was so bad, black screen and just sound, couldn't watch it, called again under same case number, said they couldn't do anything cause I didn't call again between 3/2014-12/14. Tried calling a different number within the same week, said to bad, not going to fix it. TV started acting up 13 months old and less than 2 years, I have a TV that isn't usable. Vizio used to have GREAT customer service, don't know what happened to them but will go back to Sanyo, Song, anything but them. I would not recommend them anymore like I have in the past.

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