Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

Original Comment I'm in the middle of a problem with RCN that all your service people have dismissed. <br /> I won't review the extra charges to me by your company this last month &amp; the threatening phone calls of suspension of service through your incompetent service people as I'm saving their responses &amp; will publish them on social media. I have paid my bill complete with erroneus extra charges. The $20.00 credit offered me by another service person does not satisfy the original problem &amp; my ongoing problem of extra, useless cable lying in my bedroom &amp; attached to my walls &amp; ceiling is still unanswered.<br /> The bottom line is that I have useless RCN cable lying in a pile that RCN won't remove though they installed it &amp; in doing so, have damaged paint &amp; trim in my rooms in my apartment.<br /> I was emailed by a Jackie that I should call again &amp; book yet another service person.<br /> I asked for a guarantee from your company that this problem would be fixed. I have not received an answer.<br /> <br /> When the different service people viewed the extra cable in the past, they said I was responsible, if they removed it, for any damage to my apartment &amp; 1 service person told me that I would have to pay for the cable removal also though it was your company's error.<br /> I'd like to know your response?

Feedback

Your Name

Your Email

Verification