Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

Original Comment I would like to express a concern, shared by many of my fellow customers, about a class registration policy which is scheduled to be implemented on March 1 at Gold's Gym, ***Olney, Maryland in Montgomery County and I believe at other regional branches. The policy will replace a customer friendly twenty-four hour pre-class call in class registration policy with a policy requiring all of those attending classes to pick up passes no earlier than one hour prior to class. In short, those with job and/or family responsibilities will be closed out of popular classes if they can only arrive a few minutes prior to class. This is blatantly unfair and discriminatory towards the many customers who do not have the luxury of arriving well prior to the class meeting time.<br /> I am a long-term gym member taking six classes a week on average and when this policy was announced at a class the members were in an uproar. We were not consulted at all and a large number of members stated that it would be impossible for them due to job and family responsibilities and distance to get to the gym well ahead of time to pick up a pass.<br /> <br /> An alternative to the new registration policy would be to either reestablish the previous convenient twenty-four hour pre-class call-in policy or to implement an on-line registration policy with the twenty-four hour time parameters supplemented my in-person registration. The latter approach would bring the Olney branch and others into the twenty-first century in their registration policy.<br /> <br /> I love my classes which have wonderful teachers and I can affirm that the many devoted Gold's Gym customers here in Olney, Maryland and throughout the region would be deeply appreciative if the national or regional corporate offices would intervene to prevent this new policy from being implemented. Yes, customers like the rest of the human race have lives outside the gym and class registration policy should take this into account!<br /> <br /> Thank you for receiving my comments!

Feedback

Your Name

Your Email

Verification