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Original Comment My son is an active Air Force Airman. He just recently visited with my granddaughter the week of February 2 -9. Upon returning home when retrieving the baby's care seat he realized it was severely damaged with the base of the car seat broken. When bringing it to the airline's attention they were greeted with nasty attitudes and a statement that its too bad because they aren't responsible for car seats. SO my question is they feel they wont have to replace it so its ok to THROW YOUR STUFF AROUND?? There should be some type of compensation in their deliberate damaging of your property. Yes I say deliberate because they actually THROW your belongings when loading it. We have all witnessed the mishandling of ours and other's property. The car seat which is a Chic Nextfit was something they SAVED UP FOR with a price tag of at least $300.We are all aware that our military do not have a hefty salary so you can imagine how replacing this car seat will cause a HUGE HIT to their budget. It sad how American Airlines is neglecting this situation. A travel voucher will not keep my granddaughter safe in a car. Great way to show your Patriotism to a Military Airman American Airlines. Just keep stepping on the little man. <br /> <br /> Disappointed Air Force MOM

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