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I have used Net 10 prepaid for years. I wanted to upgrade my phone to a smart phone and checked by email with Net 10 customer service if the Motorola phone I planned to buy would work with my account. I received a reply saying yes, it would, so I bought the phone from Staples. Found out the phone will NOT work on a prepaid plan, you have to have an unlimited monthly plan. Now I am stuck with a new $85 phone unless I want to pay more per month. That is why I was with Net 10 to begin with.


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